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General terms and conditions

1. SCOPE OF APPLICATION

For all orders via our online store by consumers and entrepreneurs, the following General Terms and Conditions apply.

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.

The following shall apply vis-à-vis companies: If the company uses conflicting or supplementary general terms and conditions, their applicability is hereby rejected; they shall only become part of the contract if we have expressly agreed to them.

2. CONTRACTING PARTIES, CONCLUSION OF THE CONTRACT, CORRECTION OPTIONS

The purchase contract is concluded with lavelio GbR.

By placing the products in the online store, we make a binding offer to conclude a contract for these items. The contract is concluded when you accept the offer by clicking the order button after previously entering your data. Immediately after sending the order, you will receive another confirmation by e-mail.

3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE

The language available for the conclusion of the contract is German.

We save the text of the contract and send you the order data and our General Terms and Conditions in text form. The contract text is no longer accessible via the Internet for security reasons.

4. DELIVERY TERMS

The report is usually delivered by email within 24h. In times of unexpectedly high number of requests, the delivery time may be delayed a little. Under certain circumstances, the report may also arrive in the spam folder of the mail program. A check is made by the customer.

5. PAYMENT

In our store you can basically use the following payment methods:

Credit card

By submitting the order you provide your credit card details. After your legitimation as a legitimate cardholder, the payment process will be carried out automatically and your card will be charged.

PayPal

In the ordering process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. After submitting the order in the store, we request PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You will receive further instructions during the order process.

6. RIGHT OF REVOCATION

Ein Widerrufsrecht für Verbraucher besteht nur, solange der Report noch nicht versandt wurde. Mit Zustellung des Reports erlischt das Widerrufsrecht. Unternehmern wird kein freiwilliges Widerrufsrecht eingeräumt. Ein Widerspruch kann per Mail an founders@lavel.io wirksam gemacht werden.

7. WARRANTY AND GUARANTEES

Since we only sell digital products, we do not offer any warranties or guarantees beyond the minimum legal framework.

8. LIABILITY

For claims based on damages caused by us, our legal representatives or vicarious agents, we shall always be liable without limitation
• in case of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty
• in the case of warranty promises, if agreed, or
• insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of material contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and compliance with which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.

9. CANCELLATION OF SALE AND PRODUCT ADJUSTMENTS

We reserve the right to withdraw from the sale should only little meaningful analyses be possible due to low statistical significance.

Alternatively, the report may deviate from the examples on the website should the data not be large enough to fill in all categories with statistically significant correlations.

10. DATA STORAGE

Wir behalten uns vor, Daten zu Profil, die für die Erstellung der Analyse von Relevanz sind zu speichern und für zukünftige Analysen zu sammeln. Sofern es für uns keine Aufbewahrungsfristen gibt, können die gespeicherten Daten auf Kundenverlangen gelöscht werden. Dazu bedarf es einer Mail an founders@lavel.io.

11. DISPUTE RESOLUTION

The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/]. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

12. FINAL PROVISIONS

If you are an entrepreneur, German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you shall be our registered office.

Terms and conditions created with rechtstexter.de [https://legal.trustedshops.com/legalwizard].
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